At Oteno, we value your trust. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, or services.

1. Information We Collect

We may collect the following types of personal data:

• Name, email address, phone number

• Shipping and billing address

• Payment information (processed securely via third-party gateways)

• Purchase history and preferences

• Device and browsing data (e.g., IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Improve our products and services

• Send updates, promotional offers, and newsletters (with your consent)

• Respond to your inquiries and support requests

• Ensure security and prevent fraud

• 3. Sharing Your Information

We do not sell or rent your personal information. We only share data with:

• Trusted third-party service providers (e.g., payment processors, delivery partners)

• Legal authorities if required by law

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no system is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent at any time

• Opt out of marketing communications

To make a request, contact us at: support@oteno.in

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our products and services are not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

For any questions or concerns regarding this policy, please contact:

Oteno Beauty
24 Rose Avenue, Panchkula, Haryana
+91 98765 43210
support@oteno.in